Have you put a stake in the ground about how and where you want your customers to interact with you? Do you understand where customers are buying and where they are transacting?
Your bank’s profitability will increase once you offer the right mix of delivery channels, maximize your customers use of alternative delivery channels, and increase the efficiency of your brick and mortar branches.
We can help you identify the right strategy for your bank and design the multi-channel distribution strategy that will best increase revenues. We’ll look at:
- Optimizing your delivery channel mix
- Ensuring that all channels are in alignment and support each other
- Designing an overall effective physical distribution network
- Developing and implementing customer segmentation strategies for each channel
- Ensuring your branch design and layout drives operational, transactional, and sales efficiency